Shipping policy

Last Updated: December 2025
Thank you for shopping with Zochii. This Shipping Policy explains how your orders are processed, shipped, and
delivered. By placing an order with us, you agree to the terms outlined below.
Order Processing Time
All orders are processed within 1–3 business days, excluding weekends and public holidays. Orders placed after
business hours or on holidays will be processed on the next working day. Once your order is shipped, you will
receive a confirmation message with tracking details.
Shipping & Delivery Timelines
Domestic Shipping (India):
• Standard Shipping: 3–7 business days
• Express Shipping (if available): 1–3 business days
International Shipping:
Delivery timelines vary by country and typically take 7–21 business days, depending on customs and local courier
services.
Shipping Charges
Shipping costs are calculated at checkout based on the delivery location, order weight, and selected shipping
method. Free shipping offers may be available during promotional periods and will be displayed on the website
when applicable.
Order Tracking
Once your order has been dispatched, tracking details will be shared via email or SMS. You can track your
shipment using the provided tracking number on the courier partner’s website.
Shipping Restrictions
We currently ship to most serviceable locations. However, certain remote or restricted areas may not be eligible
for delivery. International orders may be subject to customs duties, taxes, or import charges, which are the
responsibility of the customer.
Damaged, Delayed, or Lost Shipments
If your order arrives damaged or is delayed beyond the estimated delivery timeframe, please contact our support
team with your order number and relevant details. We will assist you in resolving the issue as quickly as possible.
Contact Us
For any shipping-related questions or concerns, please contact us at:
Email: support@zochii.com
This Shipping Policy may be updated periodically. Please review this page for the latest information before placing
an order.